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Chat Pattern

Primary Idea: Role-Playing

However, considering the complexity of role-playing - it is difficult for the average patient to take on a role, I gave up this idea.


The second idea: Anonymity

Reference

Non-face-to-face chat can make people involved in communication. But how?


By comparison, we preferred the back-to back Chat.


Further research on back-to-back.

Conclusion: When opinions are sought, conversations are held back-to-back to avoid other factors influencing the outcome, this is called the Delphi method.


Finally, we decided on back-to-back chat.


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